Privacy Policy

Data Controller

Phoenix Truck and Trailer Services is the data controller responsible for collecting and managing customer information submitted through our website, service requests, and direct communications.
 

Collected Personal Data

We may collect the following information:
Name
Phone number
Email address
Company name
Service request details
Unit and vehicle information
Billing and payment information

Purpose of collecting data

We collect this information to:
Schedule and perform mobile truck and trailer repair services
Communicate service updates and job status
Send onboarding and account setup information
Provide invoices and billing communication
Maintain service records and customer history

SMS Communication Policy

By providing your phone number, you consent to receive SMS messages from Phoenix Truck and Trailer Services related to service scheduling, job updates, onboarding, and account notifications.
Message and data rates may apply.
You may opt out at any time by replying STOP.
We do not share, sell, or distribute your personal information or SMS consent to third parties for marketing purposes.

TERMS & CONDITIONS 

Phoenix Truck and Trailer Services Terms & Conditions
By requesting service or submitting your information through our website, you agree to the following terms.
Service Communication
By providing your phone number, you agree to receive SMS messages related to service scheduling, job updates, onboarding, and account notifications.
Message and data rates may apply.
You may opt out at any time by replying STOP.
Service Authorization
All work performed will follow the approval limits and authorization procedures provided by the customer. Any work exceeding the stated approval limit will require authorization prior to proceeding.
Payment Terms
Payment terms will be agreed upon during onboarding. Invoices are due based on the agreed payment method and terms.
Data Usage
Customer information is used strictly for service operations, communication, and billing. We do not sell or share customer data with third parties for marketing purposes.